Stratospherix Privacy Policy

Thank you for using our apps. Here we describe how we collect, use and handle your information when you use our apps and services.

When you use our applications

None of your app configuration or files or data are sent to any server owned by or controlled by Stratospherix Limited.

If you have opted to send diagnostics information about the app to Apple by enabling the Settings/Privacy/Diagnostics & Usage "Automatically Send" option, anonymous aggregated usage counters and diagnostic information is available to us. No personal information is included.

If you use our apps to create connections to cloud storage providers (for example Box, GoogleDrive, Dropbox, OneDrive and so on) then please refer to the privacy policy for these providers to discover how they use your data.

When you contact us for support

You may email us or contact us via our social media channels. We keep your emails and our responses in our support email system for these purposes:-

  • Continuing our conversation with you when you request additional support.
  • Contacting you to let you know about fixes or new features that you have requested.
  • Sending newsletters to all users who have previously contacted us. There will always be an unsubscribe option on any such newsletter.

We will not sell or pass on your details to any other company.

Website cookies

The Stratospherix web site uses tracking cookies so that we can obtain anonymous aggregated statistical data about how our web site is being used. We use standard Google Analytics tracker cookies. You can turn cookies off in your browser settings if you prefer.

Contact

If you have any questions about this policy, contact us at info@stratospherix.com