FileBrowser Professional Support

Big Sur & Catalina Connection Issues?

Have you upgraded to macOS Big Sur or Catalina and struggling to connect, click here for the solution.

Scan your Network

If your computer is already set up to share folders over your home network, just tap Scan to create location entries in FileBrowser Professional. You'll be prompted for the user name and password. See below for detailed setup instructions.

Scan your Network

Setup your Machine for File Sharing

Please click one of the links below to see our step by step instructions on how to get FileBrowser Professional connected:

Our simple guide on how to enable file sharing on your Mac


Follow our easy guide on how to enable file sharing on Windows


Time Capsule
Our simple guide on how to turn on file sharing on your Time Capsule

Time Capsule

Toshiba Wireless SSD
How to browse your Toshiba Wireless Drive from your iPad

Toshiba Wireless SSD


If you used our guides and still can't connect, please use our troubleshooter for specific steps to resolve common problems.

Start Troubleshooter
FileBrowser Professional How to Videos

How-To Videos

Watch our easy how-to videos. They cover some of FileBrowser Professional's key features.


FileBrowser Professional UserGuide


Read Our UserGuide to brush up on the basics of FileBrowser Professional.

Online User Guide

FileBrowser Professional FAQ


Resolve common problems, with our Frequently Asked Questions section.

Secure access to your documents from anywhere

Access your documents from anywhere

Use our simple guide to using ZeroTier to securely connect and browse your documents from anywhere.

Simple Setup
Contact FileBrowser Professional Support

Contact Support Directly